Wednesday, September 14, 2016

Meet Our Territory Managers! September Edition

One Wednesday each month we are featuring one of our Territory Managers. This month we're introducing you to Nathan Erwin, Spectrum’s Territory Manager in the deep south of the United States, covering Alabama, Kentucky, Louisiana, Mississippi, and Tennessee.

“I am right in the heart of SEC country,” said Erwin. “In SEC country everybody involved with the universities loves to talk about their football team for as long as you will listen. It’s a great way to connect with my customers.” 

Having graduated from Clemson University, he enjoys the banter between the different schools. He also enjoys demonstrating the InVision Access Table to the schools and businesses in his territory state. It is the perfect product for collaboration because it allows that type of learning while still being a functional, good-looking table. His customers are attracted to both the quality of the products and the ability to see it before they buy it.

“They like that we have outside reps that come onsite to perform demos, allowing them to see how a unit looks like and performs in their environment before having to buy,” said Erwin. “They know the furniture is going to be durable, reliable, and will perform like we said it would, so that prevents a lot of anxiety for them.”

All of these factors play into many customers having a bias towards Spectrum products Erwin stated.

“They really like that we ask for and take their feedback seriously,” he said. “When I tell them that is actually where a lot of our improvements come from, they are impressed with this business strategy and they start becoming Spectrum champions.”

While the customers are an essential part of the work he does, he said that the people at Spectrum really make it a great company to be with.

“The support I have received from both the outside and inside sales teams has been invaluable,” said Erwin. “Anytime I need a piece of advice or am in a bind, I know I have someone I can reach out to.”

When not traveling with work, Erwin enjoys hanging out with his girlfriend Emory and his dog Larry, playing golf with his friends, watching college football, and hanging out with his family.
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